We have launched a rehabilitation service line with a registered physiotherapist on contract working out of our location. (Click Here to Book Your Free 30 minute assessment on September 10th or 24th between 2-7pm) This will allow us to round out our service offering by having another reason to come to our location. The physio will work closely with our team doing assessments, reassessments, and some of the treatments. You will still get to work with our team as well for sessions that are overseen by the physiotherapist.
If you come for training already this is a great service to do before or after your session and if you are considering some of our other services like personal training or classes and haven’t signed up yet, a great place to start is to come in for a free physiotherapy assessment and to start with rehabilitation if there are any real chronic or acute issues to work on. From there, if it makes sense to look at the other services as well we can work with you separately a little bit before or after your physio session.
When you come in for your assessment, please ensure you come prepared to discuss any issues that you have. We do a one-time intake process to minimize administration so you can bring a credit card for if you end up doing a treatment plan. With assessments being free we ask patients to do a refundable deposit for the first three sessions as we create a credit on your account. People are only billed twice a month, after sessions are complete.
The reason we are offering a free assessment is because most people who come in aren’t sure what issues they have that are causing pain or discomfort, so after an assessment you’re able to identify what issues you could work on. Our physiotherapist actually works on a flat fee and will always recommend a treatment plan designed to get you fully better. It’s recommended that if you truly want to get back to 100% you follow the recommended plan, but in the case where you want to have your benefits cover some or all of the treatments it’s helpful to let us know what your benefits are ahead of time so that the physiotherapist can try to design a plan that allows you to minimize the amount you need to pay out of pocket.
How Payments Work
When you come in for your assessment ensure you come prepared with your credit card and intake forms so that the assessment time can be used to focus on you and any issues you may be experiencing. Payments occur halfway through the month and at month end for sessions that have taken place during the month. You will receive an invoice within a day or two after that you may use to submit to your insurance provider for reimbursement. In order to ensure we send invoices only once documentation is complete we typically send invoices out 1-2 days after billing. Note that if you require the invoice at the time of billing you can request this